Privacy Policy

SellaZay ("SellaZay", "we", "us") provides POS, ecommerce, and inventory software for retail businesses. This policy explains what personal information we collect through our website (sellazay.com) and our application (sellazay.app), how we use it, and the choices you have.

1. Information we collect

• Account information. When you register, we collect your name, email address, phone number, business name, and plan selection.
• Store data. Products, prices, stock levels, sales records, and customer records that you enter while using SellaZay.
• Contact and demo requests. Information you submit through our contact form, such as your name, email, business name, and message.
• Usage and technical data. Log data such as IP address, browser type, device information, and how you interact with the service.

2. How we use information

• To provide, operate, and improve the SellaZay service.
• To respond to inquiries, demo requests, and support questions.
• To manage plans, billing, and account notifications.
• To protect the service against fraud, abuse, and security incidents.

3. How we share information

We do not sell your personal information. We share information only with service providers that help us operate SellaZay (such as hosting, email delivery, and payment processing), when required by law, or with your consent.

4. Your customers' data

Customer records that a merchant stores in SellaZay belong to that merchant. We process this data only to provide the service to the merchant and do not use it for our own marketing.

5. Data retention

We keep your information while your account is active. After an account is closed, we delete or anonymize personal information within a reasonable period, unless we are required to keep it for legal or accounting purposes.

6. Security

We use reasonable technical and organizational measures to protect your information, including encrypted connections (HTTPS), access controls, and regular backups. No online service can guarantee absolute security.

7. Your rights

You may request access to, correction of, or deletion of your personal information. To make a request, contact us using the details below. We will respond within a reasonable time.

8. Cookies

We use cookies and similar technologies to keep you signed in, remember preferences such as your language choice, and understand how the website is used. You can control cookies through your browser settings.

9. Children

SellaZay is a business tool and is not directed at children under 16. We do not knowingly collect personal information from children.

10. Changes to this policy

We may update this policy from time to time. We will post the updated version on this page and revise the "Last updated" date above. Significant changes will be announced in the service.

11. Contact us

For privacy questions or requests, please use our contact form or email us at support@sellazay.com.